跳转到主内容

E-Series E5700 控制器在正常运行 199 天后意外重新启动

Views:
4
Visibility:
Public
Votes:
0
Category:
e-series-santricity-os-controller-software
Specialty:
esg
Last Updated:

适用于

  • NetApp E 系列
  • SANtricity 操作系统 11.80.1R4、11.90R1 或更新版本
  • E-Series 平台:E5700 和 EF570
  • InfiniBand (IB) HIC

问题描述

  • E-Series 控制器在运行 199 天后意外重新启动。E-Series Autosupport 和支持捆绑包数据在状态捕获数据文件的 excLogShow 输出中报告以下异常:

2025-10-30 05:32:32.929770 SIGSEGV Received Backtrace of the crashed thread:
#0 0x00007fb7e08a5e3c in ?? () from /lib/x86_64-linux-gnu/libc.so.6 No symbol table info available.
#1 0x00007fb7e0856fb2 in raise () from /lib/x86_64-linux-gnu/libc.so.6 No symbol table info available.
#2 0x00007fb7e0c425d1 in vkiPanic () from /raid/lib/libeos-System.so No symbol table info available.
#3 No symbol table info available.
#4 0x00007fb7c9f67195 in mlx5_cmd_comp_handler () from /raid/lib/libeos-OFED_2.so No symbol table info available.
#5 0x00007fb7c9f55fc1 in mlx5_msix_handler () from /raid/lib/libeos-OFED_2.so No symbol table info available.
#6 0x00007fb7c9fa137d in mlx5::MtlIoc::processAll() () from /raid/lib/libeos-OFED_2.so No symbol table info available.
#7 0x00007fb7cc1d29f5 in iopi::WorkQs::processNextInUseQ() [clone .isra.0] () from /raid/lib/libeos-RAID.so

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.