E-Series ASUP transmissions failing and are not delivered
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- Public
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- Category:
- e-series-santricity-unified-manager
- Specialty:
- esg
- Last Updated:
Applies to
- NetApp E-Series
- Santricity OS
Issue
- AutoSupport (ASUP) transmissions have stopped for the storage system with the following warning observed in
web-server-trace-log-B.txt:
2024-01-18 02:37:27,792 WARN [SMMonitorTask-19091] c.l.a.w.u.ChainedTrustManager [ChainedTrustManager.java:239] [requestId=0, deviceId=N/A] CertificateException caught:
java.security.cert.CertificateNotYetValidException: NotBefore: Mon Mar 03 00:00:00 UTC 2025
at java.base/sun.security.x509.CertificateValidity.valid(CertificateValidity.java:273)
at java.base/sun.security.x509.X509CertImpl.checkValidity(X509CertImpl.java:675)
at java.base/sun.security.provider.certpath.BasicChecker.verifyValidity(BasicChecker.java:190)
at java.base/sun.security.provider.certpath.BasicChecker.check(BasicChecker.java:144)
at java.base/sun.security.provider.certpath.PKIXMasterCertPathValidator.validate(PKIXMasterCertPathValidator.java:125)
at java.base/sun.security.provider.certpath.PKIXCertPathValidator.validate(PKIXCertPathValidator.java:224)
at java.base/sun.security.provider.certpath.PKIXCertPathValidator.validate(PKIXCertPathValidator.java:144)
at java.base/sun.security.provider.certpath.PKIXCertPathValidator.engineValidate(PKIXCertPathValidator.java:83)
at java.base/java.security.cert.CertPathValidator.validate(CertPathValidator.java:309)
at java.base/sun.security.validator.PKIXValidator.doValidate(PKIXValidator.java:364)
at java.base/sun.security.validator.PKIXValidator.engineValidate(PKIXValidator.java:263)
at java.base/sun.security.validator.Validator.validate(Validator.java:264)
at java.base/sun.security.ssl.X509TrustManagerImpl.validate(X509TrustManagerImpl.java:313)
at java.base/sun.security.ssl.X509TrustManagerImpl.checkTrusted(X509TrustManagerImpl.java:222)
at java.base/sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(X509TrustManagerImpl.java:129)
at com.loem.aa.webserver.update.ChainedTrustManager.checkServerTrusted(ChainedTrustManager.java:223)
at java.base/sun.security.ssl.CertificateMessage$T13CertificateConsumer.checkServerCerts(CertificateMessage.java:1341)
at java.base/sun.security.ssl.CertificateMessage$T13CertificateConsumer.onConsumeCertificate(CertificateMessage.java:1232)
at java.base/sun.security.ssl.CertificateMessage$T13CertificateConsumer.consume(CertificateMessage.java:1175)
- Current date/time is after the listed times listed in the logs
- When testing ASUP delivery, PKIX Path validation error seen:
- Corresponding alert in web-server-trace-log-B.txt:
Wrapped by: sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: validity check failed
Wrapped by: javax.net.ssl.SSLHandshakeException: PKIX path validation failed: java.security.cert.CertPathValidatorException: validity check failed