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"E系列通知(驱动器通道设置为已降级)严重" AutoSupport不会自动创建案例

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适用场景

  • E 系列
  • SANtricity OS 11.80或更高版本
  • StorageGRID
  • AutoSupport (ASUP)

问题描述

  • E-Series Notification (Drive channel set to Degraded) CRITICAL ASUP不会触发自动创建案例。
  • 主要事件日志记录以下严重事件：
B:2/10/25, 10:39:57 AM (10:39:57) 18555 1209 Drive channel set to Degraded - Drive-side: channel 2 <--CRITICAL
B:2/10/25, 10:39:57 AM (10:39:57) 18554 1513 Individual drive - Degraded path - Drive-side: channel 2 <--CRITICAL

 

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