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SANtricity中出现"无法向LDAP绑定用户进行身份验证"错误

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storagegrid-webscale
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适用场景

  • SANtricity 操作系统
  • Lightweight Directory Access Protocol(轻量目录访问协议)(LDAP)
  • Active Directory

问题描述

  • 无法通过LDAP Active Directory凭据登录到SANtricity。
  • “设置”>“访问管理”>“添加目录服务器”中测试与LDAP服务器的连接时,观察到以下错误:

Failed to add the directory server because:
Failed to authenticate to the LDAP bind user. (Web Server 422)

  • web-server-trace-logs  TLS握手失败警告中:

2024-08-21 17:19:58,667 WARN [jetty-5264746] c.l.a.w.s.SSLConnectionListener [SSLConnectionListener.java:103] [requestId=0, deviceId=N/A] TLS handshake failed, remoteAddr: xx.xxx.xx.xxx, cause: SSLException, message: Unrecognized record version SSLv2Hello , plaintext connection?, suppressed: 0

2024-08-21 17:19:58,740 WARN [jetty-5264625] c.l.a.w.s.SSLConnectionListener [SSLConnectionListener.java:103] [requestId=0, deviceId=N/A] TLS handshake failed, remoteAddr: xx.xxx.xx.xxx, cause: SSLException, message: Received fatal alert: internal_error, suppressed: 0

2024-08-21 17:19:58,775 WARN [jetty-5264748] c.l.a.w.s.SSLConnectionListener [SSLConnectionListener.java:103] [requestId=0, deviceId=N/A] TLS handshake failed, remoteAddr: xx.xxx.xx.xxx, cause: SSLHandshakeException, message: Client requested protocol TLSv1 is not enabled or supported in server context, suppressed: 0

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