E-Series 重大事件日志无法删除
适用于
- NetApp E-Series EF5xx/E57xx
- SANtricity System Manager 11.50.x
- SANtricity System Manager 11.70.x
问题描述
- 在 SANtricity UI > Support > Event Log 中尝试清除事件日志时观察到错误：
The configured disk limits have been exceeded; writes to the database are currently being blocked (Web Server 503).
- 在 SANtricity UI > 支持 > 诊断 > 收集跟踪缓冲区：
no space left on device WEB-SERVER-TRACE.LOG从控制器 A 报告：2025-08-12 16:08:57,500 ERROR [PrioritizedBlockingPool-1] c.n.e.a.d.d.NetworkLoggerService [NetworkLoggerService.java:333] [requestId=0, deviceId=N/A] Failed to insert Log record: type auditLogLogger, sequenceNumber 1755014937497, exception {}(JE 7.5.11) Disk usage is not within je.maxDisk or je.freeDisk limits and write operations are prohibited: maxDiskLimit=10,737,418,240 freeDiskLimit=1,073,741,824 adjustedMaxDiskLimit=9,663,676,416 maxDiskOverage=1,598,918 freeDiskShortage=-3,939,848,192 diskFreeSpace=5,013,590,016 availableLogSize=-1,598,918 totalLogSize=9,665,275,334 activeLogSize=9,665,275,334 reservedLogSize=0 protectedLogSize=0 protectedLogSizeMap={}
WEB-SERVER-TRACE.LOG来自控制器 B 的报告：2025-08-12 16:08:55,957 ERROR [SMMonitorTask-2] trace [LoggingJdkHandler.java:32] [requestId=0, deviceId=N/A] [devmgr.versioned.sam.advanced.gathersupportdata.GatherSupportDataForService handleError] Unable to collect support data due to reservation request failure. You may retry the operation.