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E 系列手动触发的 ASUP 正常工作,而计划 /AOD 不起作用

适用场景

  • NetApp SANtricity OS 11.30或更高版本
  • 配置了http/https交付方法的AutoSupport

问题描述

  • 客户可以发送手动触发的ASUP、但任何计划的(每日或每周)都失败。
  • 以下错误显示在中 web-server-trace-log-B.7z ,但不显示在中 web-server-trace-log-A.7z
    • java.net.UnknownHostException: mysupport.netapp.com
    • ASUP Upload Host InetSocketAddress is unresolved.


 

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