E-Series ASUP未通过StorageGRID通道主机提供

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适用场景

StorageGRID 11.5及更高版本。
E-Series 11.70及更高版本

问题描述

配置E-Series ASUP后、将通过StorageGRID测试ASUP发送Auto Support、但不会收到每日或每周ASUP。
- 如中所述：通过StorageGRID发送E-Series AutoSupport消息
在web-server-trace-log中，您会看到以下内容：

2024-08-27 22:06:01,519 ERROR [SMMonitorTask-7517] trace [ASUPHTTPClient.java:749] [requestId=0, deviceId=N/A] Socket read/write failed. Caller+0 at smmonitor.asup.ASUPHTTPClient.dispatchASUPMessage(ASUPHTTPClient.java:749) Caller+1 at smmonitor.asup.ASUPTask.dispatchAutoSupportBundle(ASUPTask.java:1695) Caller+2 at smmonitor.asup.ASUPTask.doTaskOperation(ASUPTask.java:1386) Caller+3 at smmonitor.asup.ASUPTask.doTask(ASUPTask.java:1290) Caller+4 at smmonitor.asup.ASUPTask.doTask(ASUPTask.java:44) javax.net.ssl.SSLException: Received fatal alert: bad_record_mac

在主管理节点上的miscd.log 中、您还将看到以下内容：

[2024-08-29T06:26:35.334] samAsupProxy - DEBUG -- d4895a81-96c7-4c91-bd07-d44acc827da1: Got CONNECT request for support.netapp.com:443 [2024-08-29T06:26:35.511] samAsupProxy - DEBUG -- d4895a81-96c7-4c91-bd07-d44acc827da1: Connected to external host [2024-08-29T06:26:36.118] samAsupProxy - DEBUG -- d4895a81-96c7-4c91-bd07-d44acc827da1: Connection closed