无法从 SANtricity System Manager (SAM) 加载数据

适用场景

• NetApp E系列E2800和E5700
• SANtricity系统管理器
• NetApp SANtricity OS 11.x

问题描述

• 通过网络浏览器（IE、FireFox 或 Chrome）登录 SAM 时显示以下错误：

Data could not be loaded from the storage array. One possible cause is the object on which you were performing the operation no longer exists. Other possible causes include network issues, inability to communicate with the controller or loss of power to the storage array. Check these causes and then retry the operation.

• 无法再通过StorageGRID 系统管理器>节点>选项卡 SANtricity 系统管理器访问控制器 A 和 B，
• 也无法通过 EMW->脚本编辑器收集 CASD 日志，并出现以下错误。

Unable to save support data because the reservation request failed.

Retry this operation