更换控制器后，Autosupport 无法通过 SMTP 运行

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Category:: e-series-systems

Specialty:: esg

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适用于

NetApp E系列
SMTP
DHCP

问题

在 E 系列系统上更换控制器后，autoSupport 不再工作。

从 Support > Diagnostics > Collect Support data 下载支持包后，web-server-trace-log-x 报告：

2025-10-23 09:09:08,026 INFO [AlertManager-1] c.n.e.a.d.s.SMTPSender [SMTPSender.java:171] [requestId=0, deviceId=N/A] SMTP sender error, com.sun.mail.util.MailConnectException: Couldn't connect to host, port: <smtp server>, 25; timeout -1
2025-10-23 09:09:08,026 INFO [AlertManager-1] c.n.e.a.d.s.SMTPSender [SMTPSender.java:171] [requestId=0, deviceId=N/A] SMTP sender error, java.net.ConnectException: Connection timed out
2025-10-23 09:09:08,026 ERROR [AlertManager-1] c.n.e.a.d.s.SMTPSender [SMTPSender.java:200] [requestId=0, deviceId=N/A] SMTP message send failed to: <smtp server>