无法从阵列管理传送ASUP消息
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- Category:
- e-series-systems
- Specialty:
- esg<a>2009340286</a>
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适用场景
- E 系列
- 基于SMTP的AutoSupport
问题描述
- E系列系统无法通过SMTP发送AutoSupport。
web-server-trace-log-B(or A).txt报告如下错误消息：
INFO [SMMonitorTask-29] c.n.e.a.d.s.SMTPSender [SMTPSender.java:256] [requestId=0, deviceId=N/A] SMTP sender error, com.sun.mail.smtp.SMTPSendFailedException: 552 4.3.1 Message size exceeds fixed maximum message size
或
INFO [SMMonitorTask-5] c.n.e.a.d.s.SMTPSender [SMTPSender.java:170] [requestId=0, deviceId=N/A] SMTP sender error, com.sun.mail.smtp.SMTPSendFailedException: 552 5.3.4 Error: message file too big
WARN [NotifyASUPTaskStatus] trace [ASUPAlertService.java:21] [requestId=0, deviceId=N/A] Sending ASUP alert message: An ASUP message could not be delivered from the array management host eos-b to NetApp ASUP smtp gateway xxxxx
或
INFO [SMMonitorTask-7] c.n.e.a.d.s.SMTPSender [SMTPSender.java:170] [requestId=0, deviceId=N/A] SMTP sender error, com.sun.mail.smtp.SMTPSendFailedException: 550 5.7.0 Message Size Violation