跳转到主内容

由于控制器出现故障, SAS 端口已降级和抽盒已降级

Views:
20
Visibility:
Public
Votes:
0
Category:
e-series-systems
Specialty:
esg
Last Updated:

适用场景

NetApp E5760

问题描述

  • Recovery Guru 报告了多个故障条目:

Failure Entry 1: SAS_PORT_DEGRADED-Recovery Failure Type Code: 112
Storage array: array
Port reporting problem:
Drive shelf 99, Drawer 5, Channel 1, Internal connection
Status: SAS Port Degraded

Failure Entry 2: SAS_PORT_DEGRADED-Recovery Failure Type Code: 112
Storage array: array
Port reporting problem:
Controller A, Internal connection
Status: SAS Port Degraded

Failure Entry 3: DRAWER_DEGRADED-Recovery Failure Type Code: 393
Storage array: array
Component reporting problem: Drawer 5
Status: Degraded
Location: Controller/Drive shelf 99
Component requiring service: Drawer 5
Service action (removal) allowed: No Service action LED on component: No

  • 已更换相关抽盒(磁盘架 99 抽盒 5 )和机箱(磁盘架 99 ),并且错误仍然存在。

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.