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一个EF600控制器无响应、而另一个控制器处于关闭状态

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适用场景

  • EF600
  • EF300

问题描述

  • 一个控制器(例如、控制器A)无响应
  • 备用控制器(控制器B)处于 已超过重新启动环路限制 的状态、并显示了锁闭代码 0E LU
controller_lockdown_oelu.jpg
  • 无法  从SANtricity系统管理器收集每个控制器的支持数据

collect_support_data_a.jpg

  • 单击  SANtricity 系统管理器上的清除锁定按钮、控制器B会重新启动 几次并再次锁定
  • excLogShow 在备用控制器Shell中、 PCI SRR显示 为重新启动原因
PCI SERR Exception
SERR Summary: 0x80000001
SERR Return Status: 0x00000002
SERR Collection Count: 0x2
  CB3 DMA/XOR  (Unit 0)
VID 0x8086 DID 0x2021 B0:D4:F0
PCI Status = 0x2010
SERR Summary Flags = 0x80000001
  PCI-E Root to PLX9797-1  (Unit 1)
VID 0x8086 DID 0x2030 B100:D0:F0
Bridge Secondary PCI Status = 0x2000
PCI-E XP Uncorrectable Status = 0x00000040
SERR Summary Flags = 0x80000001
SERR probably caused by a bad address.
Processor Global Fatal Error:  4
Processor Global Nonfatal Error: 1
 
IIO C-Stack 0
  LSYSST    : 0x00000002
  LNFERRST   : 0x00400000
 
IIO P-Stack 2
  LSYSST    : 0x00000004
  LFERRST   : 0x00001000
 
Processor reported PCI SERR

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