无法间歇性访问SANtricity System Manager

适用场景

• E2800
• E5700
• SG5760
• SANtricity系统管理器

问题描述

• 在尝试访问SANtricity系统管理器基于Web的图形用户界面时、用户 遇到以下错误：

Your client browser cannot communicate with the storage array to complete this operation. Possible causes include network issues, inability to communicate with the controller, or loss of power to the storage array. Check these causes and retry the operation.

Data could not be loaded from the storage array. One possible cause is the object on which you were performing the operation no longer exists. Other possible causes include network issues, inability to communicate with the controller, or loss of power to the storage array. Check these causes and then retry the operation.

• 在尝试生成支持包时、用户 可能会遇到：

Unable to collect support data due to reservation request failure. You may retry the operation. (Web Server 422)

The element Could not be found. It may have been deleted by another storage management application.  (Web Server 404)

• 在尝试访问 SANtricity系统管理器基于Web的图形用户界面时、用户可能会看到一个 Please Wait 图标：