客户未收到来自 E 系列系统的警报邮件

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适用于

E-Series
SANtricity 操作系统

问题

客户能够接收测试警报邮件，但当磁盘故障时，警报邮件不会发送给客户。

Critical,Drive channel set to Degraded,Channel,Drive-side: channel 1,Controller in bay B

web-server-trace-log 报告 SMTP 发送错误：

ERROR [AlertManager-1] c.n.e.a.d.s.SMTPSender [SMTPSender.java:200] [requestId=0, deviceId=N/A] SMTP message send failed to: mail_host
INFO [AlertManager-1] c.n.e.a.d.s.SMTPSender [SMTPSender.java:171] [requestId=0, deviceId=N/A] SMTP sender error, mail_host: 554 Access denied: User `arn:aws:iam::xxxx:user/ict-ses-devc' is not authorized to perform `ses:SendRawEmail' on resource `xxxxx'

Controller B 报告磁盘故障警报邮件。