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所有自动支持不再从 E 系列阵列发送

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适用场景

  • NetApp SANtricity OS 11.70.5P1
  • 通过 HTTPS/使用代理服务器的 AutoSupport

问题描述

  • 所有AutoSupport不再按预期方式从E系列阵列发送(每日、每周、DBM备份等)。
  • 尝试在SANtricity UI中从阵列手动收集支持数据时遇到以下错误：
    • Error: "Unable to collect support data due to reservation request failure. Please wait a few minutes before retrying the operation. (Web Server 422)" 
  • 无法 从阵列中检索AutoSupport On Demand。

 

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