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升级到StorageGRID 11.7在存储设备上的"准备升级"步骤中卡住

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适用场景

NetApp StorageGRID 11.7

问题描述

  • 在升级到11.7期间、 存储节点进入未知状态、并且 upgrade.log 设备上的出现故障、并显示以下错误:

/var/local/log/upgrade.log:

[2023-06-09T12:15:41.748364 #33987] ERROR -- : Failed to open TCP connection to <Admin node>:9999 (Connection timed out - connect(2) for "<Primary Admin Node>" port 9999) (Errno::ETIMEDOUT)

  • 在其余节点尝试与受影响节点通信时、可以看到这些节点的网络隔离事件。 

dynip.log

WARNING -- Possible network isolation: Node has no contact with other nodes. If this warning persists, use the /usr/sbin/add_node_ip.py command to tell this node the address of another node in the grid. See the Recovery and Maintenance Guide for details.

  • 存储节点无法连接到任何网格端口上的任何网格节点、并且  grid_ips NFT规则集中的元素缺少受影响节点的IP。运行以下命令进行检查:

nft list ruleset

  • 或者、也可以从主管理节点运行以下命令、以验证是否有任何其他节点正在出现问题描述。 

run-each-node "wc -l /etc/ssh/ssh_known_hosts"

 

 

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