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无法对存储控制器执行peng、并且设备安装程序报告错误

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适用场景

SG5760设备存储控制器(E2800)

问题描述

  • 无法对E2800存储控制器的管理IP执行ping操作。
  • 7段显示屏显示"00"。
  • 指示用于控制器间通信的端口的LED已关闭。
  • 检测信号LED已关闭。
  • 即使重新启动E2800控制器、问题描述仍会存在。
  • 设备安装程序显示以下错误消息:
There was an error accessing the storage controller while acquiring the latest hardware status information. If the warning persists for more than 10 minutes, check for any hardware issues.

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