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由于 BMC 配置突然丢失,StorageGRID 多个硬件故障警报

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适用于

  • NetApp StorageGRID
  • 设备型号:SGF6112、SG110、SG1100 和 SG6160。
  • 主板管理控制器 (BMC)
  • 在 StorageGRID 环境中预先部署和配置

问题

  • 节点 > (NODE_NAME) > 硬件在网格管理器中,设备报告 BMC IP 地址的Unknown值:

StorageGRID SGF6112 or SG1100 BMC configuration and hardware failure alerts

  • 在前几次尝试期间,即使显示了正确的 IP,ping BMC 的 IP 地址也可能失败。
  • 在 StorageGRID Grid Manager 中,受影响的节点可能会在几分钟 出现一个或多个警报:
    • A和 B 电源的警报
      • Appliance compute controller power supply A has a problem
      • Appliance compute controller power supply B has a problem
    • 所有驱动器(HDD00 - HDD011)和风扇单元(Fan_SYS0 - Fan_SYS7)的警报:
      • Appliance DAS drive fault detected 
      • Appliance fan fault detected 
  • StorageGRID 通知 HARDWARE FAILURE 已发送
  • 在维护模式下,Appliance Installer 页面报告以下警报: 

Appliance model cannot be determined from hardware. Normal operation is not possible. Attempt an A/C power cycle of the system. If this error persists, contact technical support.

Appliance Installer Page reports
 
  • 在维护模式下,设备 Installer BMC 配置页面(Configure Hardware > BMC)显示以下消息:

This appliance model doesn't not have a Baseboard Management Controller to configure

Appliance Installer BMC configuration page

  

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