在StorageGRID从11.7升级到11.8.

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适用场景

StorageGRID 11.8.0.6及更低版本
StorageGRID 11.7.0.11及更低版本
采用FabricPool的ONTAP 9

问题描述

在StorageGRID升级或应用修补程序期间、从客户端观察到获取失败
bycast.log 报告500个错误：

S3RQ: S3 error response: RequestId=XXXXXXXXXX, TraceId=XXXXXXXXXX, Resource=/bucket/XXXXX_XXXXX/XXXXX_XXXXX, HTTP Method=GET, HTTP Status Code=500, X-Forwarded-For: '10.10.10.101', ErrorMsg=InternalError, ErrorType=Client, CustomErrorMessage={None}, Details={unexpected error (GERR). details: ,}

如果此StorageGRID是 FabricPool配置的一部分、则ONTAP会报告object.store.unavailable

Node: ontap-node-1

Time: Sun, Nov 07 10:12:19 2024 -0400

Severity: EMERGENCY

Message: object.store.unavailable: Unable to connect to the object store "fabric_pool_bucket" from node XXXXXXX-XXXXXX-XXXXX. Reason: Internal server error.