无法使用StorageGRID中的AD/LDAP用户ID登录

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Category:: storagegrid<a>2009949331</a>

Specialty:: sgrid

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适用场景

StorageGRID 11.7

问题描述

StorageGRID管理员无法使用LDAP用户名和密码登录到StorageGRID用户界面。
用户界面显示"正在等待服务启动"
bycast-err.log 位于支持日志收集和/var/local/log目录中的StorageGRID文件会显示与证书相关的类似错误：

Oct  2 05:00:13 node3 idnt[22128]: [synchronize.go:205] ERROR: Account "xxx" exceeded synchronization threshold, err (<nil>) and last error ({key: synchronize_tenant_error, time: 2020-10-02T05:00:13Z, options: map[error_text:Unable to begin TLS, please verify your certificate and TLS configuration: LDAP Result Code 200 "Network Error": TLS handshake failed (x509: certificate signed by unknown authority)]})