跳转到主内容

StorageGRID报告AutoSupport消息无法发送到其他目标

  1. 最后更新
  2. 另存为PDF
Views:
4
Visibility:
Public
Votes:
0
Category:
storagegrid-webscale<a>2009979170</a>
Specialty:
sgrid
Last Updated:

适用场景

NetApp StorageGRID

问题描述

  • StorageGRID UI报告警报 AutoSupport message failed to send。

asupfailedtosend.png

  • 每周、事件触发和用户触发的AutoSupport会按预期发送给NetApp支持。
  • Additional Destination (其他目标)显示Failed (失败

failedadditionaldestination.jpg

  • nms.log 中 /var/local/log 显示了 对配置的其他目标的以下错误：ERROR   Connection to autosupport destination https://IP_Address:Port failed with errorConnection reset by peer - SSL_connect
  • nms.log 中 /var/local/log 显示了以下成功的每周ASUP消息： INFO    Successfully sent WEEKLY Asup to destination https://support.netapp.com:443

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.