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SnapCenter SQL 备份间歇性失败,出现"ServiceUnavailable"错误

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适用于

  • SnapCenter Server (SC) 6.1P1
  • 适用于 Microsoft SQL Server 的 SnapCenter 插件 (SCSQL) 6.1P1

问题描述

SnapCenter SQL Server 资源的备份间歇性失败,并出现以下错误:

  • SnapCenter UI

Activity 'Replicating to Secondary' failed with error: Request to 'https://<SnapCenter_Server_FQDN>:8146/JobManagerService.svc/CreateJob' failed. Status Code:ServiceUnavailable. RETURN_DATA:The service is unavailable.

Activity 'Registering Backup and Applying Retention' failed with error: Request to 'https://<SnapCenter_Server_FQDN>:8146/BackupMetadataService.svc/RegisterBackups' failed. Status Code:ServiceUnavailable. RETURN_DATA:The service is unavailable.

  • SMCoreServicelog

DEBUG NetApp.Ontapi.NaServer PID=[xxxx] TID=[Pipeline Execution Thread] <results reason="Volume &quot;<Volume_Name>&quot; does not exist in Vserver &quot;<SVM_Name>&quot;. Reason: entry doesn&apos;t exist. " status="failed" errno="13040"/>

ERROR DataONTAP.C.PowerShell.SDK.NcControllerCmdlet PID=[xxxx] TID=[Pipeline Execution Thread] API exception
NetApp.Ontapi.ErrnoException+EVOLUMEDOESNOTEXIST: Volume "<Volume_Name>" does not exist in Vserver "<SVM_Name>". Reason: entry doesn't exist. 
   at DataONTAP.C.PowerShell.SDK.Cmdlets.Snapshot.RemoveNcSnapshot.ProcessRecordFlexvol(NcController controller)

DEBUG SMCore PID=[xxxx] TID=[xxxx] ex.Message : The running command stopped because the preference variable "ErrorActionPreference" or common parameter is set to Stop: Volume "<Volume_Name>" does not exist in Vserver "<SVM_Name>". Reason: entry doesn't exist.

DEBUG SMCore PID=[xxxx] TID=[xxxx] No retry condition match found or max retry reached. Throwing error The running command stopped because the preference variable "ErrorActionPreference" or common parameter is set to Stop: Volume "<Volume_Name>" does not exist in Vserver "<SVM_Name>". Reason: entry doesn't exist. 

  • SMCore_<JobID>.log

ERROR SMCore_<JobID> PID=[xxxx] TID=[xxxx] No snapshots found for volume: <Volume_Name>

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