Active IQ Unified Manager 支持包通过维护控制台自动上传选项

适用场景

Active IQ Unified Manager 9.8及更高版本

问题解答

Active IQ Unified Manager 9.8及更高版本支持将支持包自动上传到NetApp自动支持(ASUP)。

 

上传选项：

是否要将支持包上传到NetApp？(Y或N)

 

条件：

1. 如果选择"Y或(yes)"选项、则支持包将自动上传到NetApp自动支持、只需确保Unified Manager服务器已连接到Internet即可。Unified Manager还可以从Unified Manager自动支持页面设置HTTP代理服务器。
    
2. 如果选择"N或(否)"选项、则需要手动将支持包上传到NetApp。

 

Unified Manager维护控制台的支持包上传示例：

System ID  : xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxx

 Support/Diagnostics Menu
 ------------------------
    1 ) Generate Light Support Bundle
    2 ) Generate Support Bundle

    b ) Back
    x ) Exit

 Enter your choice: 2

 Support Bundle Content Selection
 --------------------------------
    1 ) [X] database dump
    2 ) [ ] heap dump
    3 ) [X] acquisition recordings

    b ) Back
    x ) Exit

[X] indicates item will be included in the support bundle.
Use numbers to toggle the inclusion/exclusion of each item,
then press 'g' to generate the support bundle.
Note: Content not listed here cannot be excluded.

 Enter your choice: g

Generating support bundle...

Support bundle has been created.

Would you like to upload the Support Bundle to NetApp?(y/n) y
If you have an active technical support case, enter the case number now, otherwise leave blank: 2008XXXXXX

Support bundle is prepended with case number.
Uploading 2008XXXXXX_support_bundle_20201217_110345_499.7z to NetApp.
Successfully uploaded support bundle to server.

追加信息

快速链接:

1. 在Active IQ Unified Manager 中生成并上传支持包
2. 如何在Microsoft Windows上从Active IQ Unified Manager 收集日志(支持包)
3. 如何从Red Hat或CentOS上的Active IQ Unified Manager 收集日志(支持包)
4. 如何从VMware vApp或OVA上的Active IQ Unified Manager 收集日志(支持包)
5. 如何将文件上传到NetApp
6. 《NetApp身份验证文件上传发行说明》