跳转到主内容

在 Active IQ Unified Manager 9.9 上,采集失败并出现 NullPointerException

Views:
5
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

适用场景

  • Active IQ Unified Manager (AIQUM) 9.9RC1和9.9
  • 已在ONTAP集群中配置FlexGroup卷

问题描述

  • 如果集群启用了加密、并且  AIQUM上存在FlexGroup卷 、则对该集群执行采集失败、并显示错误:

Cluster discovery failed. Rediscover the cluster after resolving the issue

  • 对日志的进一步调查显示:

/var/log/ocum/ocumserver.log:

2021-07-14 16:18:01,988 INFO  [oncommand] [org.springframework.jms.listener.DefaultMessageListenerContainer#0-1] [com.netapp.ipc.jms.OCIE_Events] OCIE JMS notification message received: {WarningCount=0, DatasourceName=<cluster_FQDN>, DatasourceID=1, Error0_ClusterManagementIP=<cluster_FQDN>, PackageName=netappfoundation, TotalReportTime=-1, PollStartTime=1626272272747, ErrorCount=1, Success=false, DurationTime=9207, Error0_Message=General Message, TotalZAPITime=28902, NotificationType=PACKAGE_COMPLETED, Error0_Type=INTERNAL_ERROR, UpdateTime=1626272281980, Error0_Port=443, MessageType=PACKAGE_NOTIFICATION, Error0_Zapi=null}
2021-07-14 16:18:01,992 WARN  [oncommand] [reconciliation-0] [c.n.d.c.ClusterStatusListener] Acquisition  failed for cluster : <cluster_FQDN> message : General Message

/var/log/ocie/au.log:

2021-07-14 14:59:00,309 ERROR [common-pool-0] c.o.s.a.f.d.BaseDataSource (BaseDataSource.java:336) - [netappfoundation] <cluster_FQDN> - Runtime exception: null java.lang.NullPointerException
   at com.onaro.sanscreen.acquisition.datasource.netapp_ocie.transform.ocie.NetAppOCIETransform.setAggrHardwareEcrypt(NetAppOCIETransform.java:1068) ~[au-datasource-netappfoundation.jar:9.9.0-2021.05.J1130]
   at com.onaro.sanscreen.acquisition.datasource.netapp_ocie.transform.ocie.NetAppOCIETransform.transformDiskEncrypts(NetAppOCIETransform.java:1011) ~[au-datasource-netappfoundation.jar:9.9.0-2021.05.J1130]
   at com.onaro.sanscreen.acquisition.datasource.netapp_ocie.transform.ocie.NetAppOCIETransform.transform(NetAppOCIETransform.java:197) ~[au-datasource-netappfoundation.jar:9.9.0-2021.05.J1130]
   at com.onaro.sanscreen.acquisition.datasource.netapp_ocie.NetAppOCIEDataSource.doFoundation(NetAppOCIEDataSource.java:295) ~[au-datasource-netappfoundation.jar:9.9.0-2021.05.J1130]
   at com.onaro.sanscreen.acquisition.netappfoundation.datasource.NetAppFoundationPackage.pollNow(NetAppFoundationPackage.java:199) ~[au-package-netappfoundation.jar:9.9.0-2021.05.J1130]
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.run(BaseDataSource.java:269) ~[au-framework.jar:9.9.0-2021.05.J1130]
   at com.onaro.sanscreen.acquisition.framework.mgmt.DataSourceManager$PollLogic.run(DataSourceManager.java:756) ~[au-framework.jar:9.9.0-2021.05.J1130]
   at com.onaro.commons.metrics.executor.ThreadPoolMonitorExecutor.lambda$submit$1(ThreadPoolMonitorExecutor.java:178) ~[commons-commons.jar:9.9.0-2021.05.J1130]
   at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515) ~[?:?]
   at java.util.concurrent.FutureTask.run(FutureTask.java:264) ~[?:?]
   at com.onaro.commons.metrics.executor.ThreadPoolMonitorExecutor.lambda$execute$0(ThreadPoolMonitorExecutor.java:164) ~[commons-commons.jar:9.9.0-2021.05.J1130]
   at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128) [?:?]
   at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) [?:?]
   at java.lang.Thread.run(Thread.java:834) [?:?]

2021-07-14 14:59:00,327 ERROR [common-pool-0] c.o.s.a.f.d.BaseDataSource (DataSourceErrorException.java:244) - <cluster_FQDN> [Internal error] - Internal Runtime Error (Internal Runtime Error) java.lang.NullPointerException
   at com.onaro.sanscreen.acquisition.datasource.netapp_ocie.transform.ocie.NetAppOCIETransform.setAggrHardwareEcrypt(NetAppOCIETransform.java:1068) ~[au-datasource-netappfoundation.jar:9.9.0-2021.05.J1130]
   at com.onaro.sanscreen.acquisition.datasource.netapp_ocie.transform.ocie.NetAppOCIETransform.transformDiskEncrypts(NetAppOCIETransform.java:1011) ~[au-datasource-netappfoundation.jar:9.9.0-2021.05.J1130]
   at com.onaro.sanscreen.acquisition.datasource.netapp_ocie.transform.ocie.NetAppOCIETransform.transform(NetAppOCIETransform.java:197) ~[au-datasource-netappfoundation.jar:9.9.0-2021.05.J1130]
   at com.onaro.sanscreen.acquisition.datasource.netapp_ocie.NetAppOCIEDataSource.doFoundation(NetAppOCIEDataSource.java:295) ~[au-datasource-netappfoundation.jar:9.9.0-2021.05.J1130]
   at com.onaro.sanscreen.acquisition.netappfoundation.datasource.NetAppFoundationPackage.pollNow(NetAppFoundationPackage.java:199) ~[au-package-netappfoundation.jar:9.9.0-2021.05.J1130]
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.run(BaseDataSource.java:269) ~[au-framework.jar:9.9.0-2021.05.J1130]
   ... 8 more

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.