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保修与服务合同有何区别?

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适用场景

  • NetApp客户
  • 经销商
  • 内部客户

问题解答

保修:作为设备/系统销售的一部分提供给客户的默认服务,涵盖硬件和软件产品。保修期从 销售订单上的产品(序列号)发货时开始。

服务合同:在客户购买系统/设备并请求将服务包括在其购买中时创建。此初始请求将创建一份新合同、其中包含客户所需的覆盖条款。它也称为支持合同。

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NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.

 

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