如何解决因 SnapManager for Exchange 备份失败而产生的常见 VSS 错误

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适用于

SnapManager for Exchange (200+)
ONTAP 9.2

说明

VSS 指的是 Microsoft 卷影复制服务（ VSS ），它可以促进 NetApp SnapManager 备份产品系列使用的基于 Snapshot 的备份。以下是与 SnapManager for Exchange （ SME ）备份失败相关的一些最常见的 VSS 错误：

VSS_E_UNEXPECTED_PROVIDER_ERROR
VSS_E_HOLD_WRITES_TIMEOUT
VSS_E_WRITER_INFRASTRUCTURE
VSS_E_WRITERERROR_RETRYABLE
VSS_E_PROVIDER_VETO
VSS_E_VOLUME_NOT_SUPPORTED
VSS_E_VOLUME_NOT_SUPPORTED_BY_PROVIDER
VSS_E_FLUSH_WRITES_TIMEOUT

SnapManager for Exchange （ SME ）无法执行 Microsoft Exchange VSS 备份。

执行 Microsoft Exchange 存储组备份时、备份失败、并在事件查看器中的应用程序下记录一些事件：

Event ID : 211 Source : SnapDrive Type : Error Generated : 3/2/2008 12:00:37 AM Message : Unable to create a snapshot. Error message : ZAPI: An attempt to create snapshot '{f583cb88-8da1-4f50-879f-f28a79ebca9f}' of the 'pri_exch_log' volume with 'async' option 'true' failed on the filer 192.168.xx.xx. Error code: 135. Error description: No more snapshots available.. Event ID : 219 Source : SnapDrive Type : Warning Generated : 3/2/2008 12:00:37 AM Message : Failed to create a consistent snapshot({f583cb88-8da1-4f50-879f-f28a79ebca9f}) of one or more virtual disk(s). Please review event log for more information. Event ID : 12293 Source : VSS Type : Error Generated : 3/2/2008 12:00:37 AM Message : Volume Shadow Copy Service error: Error calling a routine on the Shadow Copy Provider {ddd3d232-a96f-4ac5-8f7b-250fd91fd102}. Routine details CommitSnapshots({f583cb88-8da1-4f50-879f-f28a79ebca9f}) [hr = 0xc0040307]. Event ID : 4354 Source : Navssprv Type : Error Generated : 3/2/2008 12:00:37 AM Message : NetApp VSS hardware provider failed in CommitSnapshots method [SnapshotSetId={f583cb88-8da1-4f50-879f-f28a79ebca9f}]. SnapDrive failed to create snapshot. Please check SnapDrive event logs. The data is the error code. Event ID : 4356 Source : Navssprv Type : Error Generated : 3/2/2008 12:00:37 AM Message : NetApp VSS hardware provider's AbortSnapshot method is called [SnapshotSetId={f583cb88-8da1-4f50-879f-f28a79ebca9f}]. VSS has failed the current shadow copy session because the previous errors are not continuable. Event ID : 202 Source : SnapManager for Exchange Type : Error Generated : 3/2/2008 12:00:40 AM Message : SnapManager VSS backup operation failed. Error in calling VSS API: Error code = 0x8004230f Error description: VSS_E_UNEXPECTED_PROVIDER_ERROR (Error Code: 0x8004230f)