跳转到主内容

系统固件错误:不可恢复的硬盘/ATAPI/IDE设备故障

Views:
58
Visibility:
Public
Votes:
0
Category:
netapp-hci<a>H410C</a><a> NetApp HCI</a><a> 2008739193</a><a>用于翻译</a>
Specialty:
hci
Last Updated:

适用场景

NetApp HCI计算节点

问题描述

  • NetApp HCI计算节点重新启动、无法 正常启动
  • 启动过程 可能会停留在要求输入密码的蓝色窗口中 
    P1:Micron_5100_MTFDDAV240TCB password
  • IPMI 显示事件: 
    System Firmware Error: Unrecoverable hard-disk/ATAPI/IDE device failure
  • 其他可能的错误:
    PCH HDD Slot1 on SATA controller 1
  • 重新启动前会发生以下情况:
    • ESXi 主机间歇性停止响应
    • 节点的日志收集不会进行
    • esxcli storage core device list 不返回任何响应
    • esxcli storage core device smart get 返回 Error getting Smart Parameters: CANNOT open device

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.