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误报 " 已成功发送 AutoSupport 消息 "

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Category:
cloud-manager
Specialty:
bluexp
Last Updated:

适用场景

  • NetApp云管理器(连接器)
  • NetApp Cloud Volumes ONTAP (CVO)

问题描述

  1. 触发连接器AutoSupport似乎会成功：

已成功发送AutoSupport消息

 

  1. 跟踪 /opt/application/netapp/cloudmanager/docker_occm/data/log/server.log 将显示交付失败：
在此示例中、我们设置了一条自定义规则、以便通过HTTPS进行块启动
 
MyConnector ~]$ tail -f server.log
2021-08-05 16:04:54,612 UTC ERROR [                ] [     ] [        ] [         ] (ForkJoinPool-5-worker-1) [AsupUtility:48] Failed to send AutoSupport file due to connection exception: java.net.ConnectException: connection timed out: support.netapp.com/216.240.21.18:443
java.net.ConnectException: connection timed out: support.netapp.com/216.240.21.18:443

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