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  • https://kb-cn.netapp.com/Cloud/BlueXP/Cloud_Manager/Unable_to_login_to_BlueXP_using_federated_credentials
    适用场景 BlueXP 联合帐户(Azure AD、SAML、ADFS) 问题描述 无法再使用Active Directory联合身份验证服务连接登录到cloud.netapp.com 无法使用联合凭据登录到BlueXP来管理CVO实例。 尝试使用联合凭据登录到BlueXP时、将显示以下错误: invalid_request: failed to obtain access token 适用场景 ...适用场景 BlueXP 联合帐户(Azure AD、SAML、ADFS) 问题描述 无法再使用Active Directory联合身份验证服务连接登录到cloud.netapp.com 无法使用联合凭据登录到BlueXP来管理CVO实例。 尝试使用联合凭据登录到BlueXP时、将显示以下错误: invalid_request: failed to obtain access token 适用场景 其他用户也是如此
  • https://kb-cn.netapp.com/Cloud/BlueXP/Cloud_Manager/The_aggregate_page_is_not_loading_in_BlueXP
    适用场景 BlueXP 问题描述 聚合页面[进入工作环境 -> Aggregates 选项卡和/或 Overview 选项卡 -> Aggrgeate 显示卡-> 查看聚合]未加载并不断旋转,没有任何错误。 Aggregate 选项卡: Aggrgeate 显示卡-> 查看聚合:
  • https://kb-cn.netapp.com/Cloud/BlueXP/Cloud_Tiering/Cloud_Tiering_service_can_not_be_enabled
    适用场景 BlueXP Cloud Volumes ONTAP (CVO) Microsoft Azure Blob 存储 问题描述 无法在CVO中启用Cloud Tiering服务: Blob Access Tiering: Not Supported: Enable data tiering 选项在创建新聚合时呈灰色显示:
  • https://kb-cn.netapp.com/Cloud/BlueXP/Cloud_Manager/Cloud_Manager_needs_you_to_update_or_re-enter_your_NSS_credentials
    Cloud manager leverages the NetApp IT infrastructure, which has recently undergone an upgrade to enhance security and global trade compliance. As a result of this upgrade, Cloud Manager needs you to u...Cloud manager leverages the NetApp IT infrastructure, which has recently undergone an upgrade to enhance security and global trade compliance. As a result of this upgrade, Cloud Manager needs you to update or re-enter your NSS credentials for every NSS account you have configured in Cloud Manager. Please note that if you do not update or re-enter your NSS credentials, you may experience operations failures as a result inconsistencies between Cloud Manager and the NetApp IT infrastructure.
  • https://kb-cn.netapp.com/Cloud/BlueXP/Cloud_Manager/Cannot_add_disks_to_an_aggregate
    适用场景 BlueXP Cloud Volume ONTAP ( CVO ) 聚合容量 问题描述 由于以下错误、用于向聚合添加磁盘的BlueXP功能失败: Error:Status of Vsa Working Environment [id: VsaWorkingEnvironment-exxxxxxd, name: AZURECVO01, ip: 10.xx.xxx.xx,10.xx.xxx....适用场景 BlueXP Cloud Volume ONTAP ( CVO ) 聚合容量 问题描述 由于以下错误、用于向聚合添加磁盘的BlueXP功能失败: Error:Status of Vsa Working Environment [id: VsaWorkingEnvironment-exxxxxxd, name: AZURECVO01, ip: 10.xx.xxx.xx,10.xx.xxx.xx] is FAILED Error:Actor not found for: ActorSelection[Anchor(akka://oncloud/), Path(/user/ConfigurationActor)].
  • https://kb-cn.netapp.com/Cloud/BlueXP/Cloud_Manager/BlueXP_installed_on_premise_loading_too_slow
    适用场景 BlueXP内部部署 问题描述 加载BlueXP需要2.5分钟或更长时间 BlueXP加载时大部分时间都超时 添加卷屏幕上的图形用户界面失败、会话超时。 即使重新启动连接器、问题描述仍然存在 问题描述在创建新连接器后出现故障
  • https://kb-cn.netapp.com/Cloud/BlueXP/Cloud_Manager/Aggregates_and_Volumes_are_not_available_in_BlueXP
    适用场景 BlueXP Cloud Volume ONTAP (Azure) 问题描述 无法通过BlueXP管理卷和聚合 、并且 Switch to Advanced View 链路已禁用。 时间线中出现以下错误: Error:The scope '/subscriptions/<id>/resourceGroups/<rg-name>/providers/Microsoft.Compute/vi...适用场景 BlueXP Cloud Volume ONTAP (Azure) 问题描述 无法通过BlueXP管理卷和聚合 、并且 Switch to Advanced View 链路已禁用。 时间线中出现以下错误: Error:The scope '/subscriptions/<id>/resourceGroups/<rg-name>/providers/Microsoft.Compute/virtualMachines/<VM-name>' cannot perform write operation because following scope(s) are locked: '/subscriptions/<id>/resourcegroups/<rg-name>'. Please remove the lock and try again. Code: ScopeLocked
  • https://kb-cn.netapp.com/Cloud/BlueXP/Cloud_Manager/Activate_Backup_button_shows_greyed_out_and_TLS_connection_error
    适用场景 BlueXP Cloud Backup Service (CBS)激活 问题描述 尝试从备份和恢复选项卡激活CBS时、按钮显示为灰色: 此外、此错误会显示在多个备份和恢复选项卡下: Client network socket disconnected before secure TLS connection was established
  • https://kb-cn.netapp.com/Cloud/BlueXP/Cloud_Sync/Cloud_sync_data_broker_deployment_in_AWS_using_cloud_formation_fails
    cloud-init[2843]: curl: (28) Failed to connect to cf.cloudsync.netapp.com port 443 after 4688 ms: Connection timed out cloud-init[2843]: Nov 24 11:26:29 cloud-init[2843]: util.py[WARNING]: Running mod...cloud-init[2843]: curl: (28) Failed to connect to cf.cloudsync.netapp.com port 443 after 4688 ms: Connection timed out cloud-init[2843]: Nov 24 11:26:29 cloud-init[2843]: util.py[WARNING]: Running module scripts-user (<module 'cloudinit.config.cc_scripts_user' from '/usr/lib/python2.7/site-packages/cloudinit/config/cc_scripts_user.pyc'>) failed
  • https://kb-cn.netapp.com/Cloud/BlueXP/Cloud_Backup_Service/BlueXP_Backup_and_Recovery_UI_shows_no_backups_list_when_browsing_target_volumes
    适用场景 BlueXP备份和恢复(云备份) 问题描述 从备份和恢复UI浏览目标卷返回0个备份(无数据) 从备份和恢复Web UI初始化失败后、使用ONTAP命令行界面手动初始化备份关系 目标卷的备份和恢复UI中的备份状态为活动状态 系统会根据备份策略计划定期为目标卷创建快照
  • https://kb-cn.netapp.com/Cloud/BlueXP/Cloud_Manager/Cloud_Volumes_ONTAP_upgrade_attempt_returned_NSS_error_in_Cloud_Manager
    适用场景 Cloud Manager Cloud Volumes ONTAP ( CVO ) NetApp 支持站点( NSS ) 问题描述 尝试升级 Cloud Volumes ONTAP 环境时, Cloud Manager 返回以下错误消息: Before you can upgrade this system, you must register this system with a Ne...适用场景 Cloud Manager Cloud Volumes ONTAP ( CVO ) NetApp 支持站点( NSS ) 问题描述 尝试升级 Cloud Volumes ONTAP 环境时, Cloud Manager 返回以下错误消息: Before you can upgrade this system, you must register this system with a NetApp Support Site (NSS) account.