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BlueXP  用户无法从BlueXP  控制台创建技术案例

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Category:
cloud-manager
Specialty:
bluexp
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适用场景

  • BlueXP
  • NSS权利

问题描述

具有组织管理员角色的BlueXP用户无法通过BlueXP > 设置 > 支持 > 案例管理创建案例,因为返回了以下错误:

"You are not authorized to create a case against the selected service. You can select another NSS account to create a case against, or you can exit this window and log in to BlueXP using different credentials that are authorized on the selected serial number"

 

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