从后端升级后、Cloud Insights 工作负载安全代理状态显示未连接

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Category:: cloud-insights<a>2009337917</a>

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适用场景

Cloud Insights 工作负载安全性

问题描述

从后端升级后、代理未连接、Kibana日志中显示错误消息、

2022-10-13T13:11:02,366 [ERROR] [prod] [bd06dbfc-663e-4517-9805-741e5d6ee148] [5d0a52bd-563b-408f-82d8-3aecb7986267] [agent-ProcessPollingResponse] - { "code": "AgentUpgradeFailure", "message": "Agent upgrade failed with exit code 1. reason: mv: inter-device move failed: ‘/tmp/cloudsecure-agent-1665666659/cloudsecure-agent-1.520.0’ to ‘/opt/netapp/cloudsecure/cloudsecure-agent-1.520.0’; unable to remove target: Directory not empty\nFailed to update files.

{Err.Code 1}

\n", "target": "Agent upgrade failed"