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使用自定义 DNS 的云环境中的 CVO 创建,删除和管理问题

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适用场景

  • NetApp Cloud Manager (连接器)
  • NetApp Cloud Volumes ONTAP ( CVO ,工作环境)
  • Microsoft Azure
  • Amazon Web Services ( AWS )
  • Google Cloud ( GCP )
  • 域名系统(DNS)

问题描述

症状可能是:

  • 时间线 未更新最近的事件
  • WorkingEnvironment 发现 / 创建 / 删除失败,并显示以下不明确的错误:

clipboard_e12adba9628623a850cf98eb5e1017191.png

 

clipboard_e8c329955eb8ce548cba193035412f7ee.png

  • /opt/application/netapp/cloudmanager/docker_occm/data/log/server.log文件可能包含以下错误:

(cognito-akka.actor.default-dispatcher-7798) [ClientThrottleInvocationHandler:85] Amazon service is unavailable - DNS resolution error. retrying (20 left)
(config-akka.actor.default-dispatcher-215) [SprayClientUtils$:93] Failed communicating with cognito service, path create_credentials: POST request to /create_credentials?force_creation=false&use_new_cognito=false timed out

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