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BlueXP  连接器安装失败、并显示"Error: getaddrinfo ENOTFOUND"

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适用场景

问题描述

BlueXP  Connector安装失败,并显示以下错误,尽管满足了所有前提条件,并且所有端点均可通过 Connector浏览器控制台访问和解决:

service-manager.log:

{"level":"error","message":"Error checking tenancy health: Error: getaddrinfo ENOTFOUND cloudmanager.cloud.netapp.com","timestamp":"2025-02-26T13:55:12.048Z"}

{"level":"error","message":"Failedrequest /occm/api/occm/system/about error: Request failed: connect ECONNREFUSED127.0.0.1:3001","timestamp":"2025-02-26T13:55:18.917Z"}

 

journalctl -u netapp-service-manager.service -u aardvark-dns:

Feb 26 14:55:09 BlueXPconnector aardvark-dns[1765]: Unable to start server unable to start CoreDnsserver: Address already in use (os error 98)

Feb 26 14:55:12 BlueXPconnector sm2[1244]: 2025-02-26T13:55:12.048Z error:Error checking tenancy health: Error: getaddrinfo ENOTFOUND cloudmanager.cloud.netapp.com

Feb 26 14:55:18 BlueXPconnector sm2[1244]: 2025-02-26T13:55:18.917Z error:Failed request /occm/api/occm/system/about error: Request failed: connect ECONNREFUSED 127.0.0.1:3001

 

 

 

 

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