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删除Cloud Central或auth0帐户后、无法使用NSS帐户登录到CI

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Category:
cloud-insights
Specialty:
bluexp
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适用场景

  • NetApp云洞察力 服务(CI)
  • NetApp BlueXP
  • NetApp Cloud Central/Auth0帐户
  • NetApp 支持站点(NSS) SSO帐户

问题描述

  • 使用与NetApp 支持站点(NSS) SSO帐户相同的电子邮件地址创建的NetApp云中心/本机Auth0帐户
  • 由于删除Cloud Central帐户/Auth0帐户后使用NSS帐户登录CI帐户时出现问题、因此无法监控CI
  • 错误：
We encountered a problem accessing your Cloud Insights site.
Please try again later.
Please contact NetApp customer support or visit the NetApp support site for more information.

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