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HCC 登录到 mNode IP 失败,并显示 "something went wrong 在登录过程中 " 错误

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netapp-hci
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hci
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适用场景

  • Element管理节点(mNode)
  • Management Services 2.15.28及更高版本
  • NetApp Element软件12.2及更高版本

问题描述

用户无法通过IP登录到Element管理节点上的HCC (例如: https://x.x.x.x/hcc)。

  • 这些登录尝试可能会导致错误(URL可能会重定向到mvip,并且无法显示登录页面):

"Something went wrong during the login process. Please contact your technical support engineer and reference code unauthorized_client and request ID: <long request id string>"

UI示例:

clipboard_e26d784a4ffd8efca0791531dc9137541.png

 

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