跳转到主内容

Coming soon...New Support-Specific categorization of Knowledge Articles in the NetApp Knowledge Base site to improve navigation, searchability and your self-service journey.

系统运行状况警报报告服务处理器配置不正确

Views:
74
Visibility:
Public
Votes:
0
Category:
fas-systems<a>FAS</a><a>1091152</a>
Specialty:
hw
Last Updated:

适用场景

  • 集群模式 Data ONTAP
  • FAS/AFF 型号

问题描述

  • "system health alert show" reports about improper configuration like the following:

Cluster::> system health alert show
        Node: Cluster-01
      Resource: SP Config
      Severity: Major
   Indication Time: Fri Apr 17 09:17:32 2020
      Suppress: false
     Acknowledge: false
   Probable Cause: Service Processor is not properly configured.
   Possible Effect: You might not be able to use the Service Processor to
           remotely access, monitor, and troubleshoot your
           storage system.
 Corrective Actions: 1. Use the "system service-processor network modify" command to configure the network interface of the Service Processor.
           2. Use the "system service-processor image modify -node Cluster-01 -autoupdate true" to configure AutoUpdate feature of the Service Processor.
           3. Contact the technical support if the alert persists.

  • "system health subsystem show"显示 服务处理器 子系统的降级状态

Cluster::> system health subsystem show
Subsystem      Health
----------------- ------------------
SAS-connect     ok
Environment     ok
Memory       ok
Service-Processor degraded
Switch-Health    ok
CIFS-NDO      ok
Motherboard     ok
IO         ok
MetroCluster    ok
MetroCluster_Node ok
FHM-Switch     ok
FHM-Bridge     ok
SAS-connect_Cluster ok
13 entries were displayed.

  • "system controller show"显示节点处于已降级状态

Cluster::> system controller show
Controller Name       System ID    Serial Number    Model   Status
------------------------- ------------- ----------------- -------- -----------
Cluster-01           537xxxxxx    621xxxxxxxxx    FAS2650  degraded
Cluster-02           537xxxxxx    621xxxxxxxxx    FAS2650  ok

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

Scan to view the article on your device