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系统无法启动并显示“ SP 故障”。AFF A300/FAS8200 上的 Resetting SP from primary fw" 消息

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aff-series
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适用场景

  • ONTAP 9
  • AFF A300
  • FAS8200

问题描述

  • 服务处理器( SP )在 SP load is high控制台日志中报告错误,并且节点发生故障。
  • 节点关闭后, ONTAP 无法从加载程序启动,并显示以下错误:

示例:

LOADER-A> boot_ontap
Loading X86_64/freebsd・・・
Loading X86_64/freebsd・・・
Starting program at ・・・
NetApp Data ONTAP 9.3P4
***************************************
This platform is not supported in this release.
The system will now halt
***************************************
BIOS Version: 11.1
Portions Copyright (C) 2014-2017 NetApp, Inc. All Rights Reserved.
Initializing System Memory ...
Loading Device Drivers ...
Waiting for SP ...
SP failure. Resetting SP from primary FW. This can take a few minutes

Failed to recover SP
IPMI:Get controller FRU inventory:failed
IPMI:Get midplane FRU 0 inventory:failed
Configuring Devices ...
IPMI PCI Slot Control failed.
CPU = 1 Processor(s) Detected.
  Intel(R) Xeon(R) CPU D-1587 @ 1.70GHz (CPU 0)
  CPUID: 0x00050664. Cores per Processor = 16
131072 MB System RAM Installed.
SATA (AHCI) Device: SV9MST6D120GLM41NP
Boot Loader version 6.0.10
Copyright (C) 2000-2003 Broadcom Corporation.
Portions Copyright (C) 2002-2020 NetApp, Inc. All Rights Reserved.
BIOS POST Failure(s) detected: SP IPMI failure. Abort AUTOBOOT

  • 即使更换了控制器,系统也无法启动,并出现相同的错误
  • SPevents all.示例中显示以下消息

Record 231: Sun Aug  1 00:25:04 2021 [SysFW.notice]: Failed to recover SP
Record 232: Sun Aug  1 00:25:04 2021 [SysFW.critical]: IPMI:Get controller FRU inventory:failed
Record 233: Sun Aug  1 00:25:04 2021 [SysFW.notice]: IPMI:Get midplane FRU 0 inventory:failed
Record 234: Thu Jan  1 00:05:00 1970 [Trap Event.critical]: hwassist post_error (26)

  • events all 配对节点上的 SP 日志会显示以下消息:示例:

Record 649: Sat Oct 15 13:05:38.834785 2016 [Agent.notice]: 720.089: 150 : Local Serial Exchange Error Internal MLER[4] asserted
Record 1003: Mon Oct 17 08:38:52.362718 2016 [Agent.notice]: 193.618: 151 : Local Invalid Serial Exchange Bus Internal MLER[5] asserted
Record 807: Thu Jan 01 00:00:36.931067 1970 [Agent.notice]: 000.267: 152 : Midplane I2C Local Buffers Not Ready Internal MLER[6] de-asserted
Record 797: Mon Oct 17 08:52:11.001689 2016 [Agent.notice]: 919.800: 148 : Midplane Local Grant Timeout Internal MLER[2] asserted

 

 

 

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