跳转到主内容

Exciting new changes are coming to the Knowledge Base site soon!
Starting April 4, 2023, you will notice Support-Specific categorization and improvements to the search filters on the site. In May, we will be launching a new and enhanced Site UI and Navigation. To know more, read our Knowledge Article.

NS224 中的 NSM100 模块不可用

Views:
25
Visibility:
Public
Votes:
0
Category:
disk-shelves<a>NS224</a><a>NSM100</a>
Specialty:
hw
Last Updated:

适用场景

  • 所有采用 NS224 磁盘架的 AFF 系统
  • NSM100

问题描述

  • 连接到同一NSM100模块的两个节点上的存储端口均出现故障

[node_name-1: kernel: netif.linkDown:info]: Ethernet e5a: Link down, check cable.
[node_name-1: intr: netif.linkDown:info]: Ethernet e5a-30: Link down, check cable.
[node_name-1: scsi_cmdblk_strthr_admin: scsi.cmd.pastTimeToLive:error]: Disk device e5a.40.0.0L0: request failed after try #1: cdb 0xe2.

[node_name-2: kernel: netif.linkDown:info]: Ethernet e3b: Link down, check cable.
[node_name-2: intr: netif.linkDown:info]: Ethernet e3b-30: Link down, check cable.
[node_name-2: scsi_cmdblk_strthr_admin: scsi.cmd.pastTimeToLive:error]: Disk device e3b.40.1.12L0: request failed after try #1: cdb 0xe2.

  • 事件网格报告到NS224磁盘架的路径丢失:

[node_name-1: nchmd: hm.alert.raised:alert]: Alert Id = NoPathToNSMB_Alert , Alerting Resource = 012345678910111213 raised by monitor node-connect
[node_name-1: dsa_disc: shelf.config.tomixed:notice]: System has transitioned to a mixture of single path, multi-path or quad-path storage configurations.

或者:

EventMessage = warning event on node_name-1 (Disk Shelf Multipath Not Configured)
ocumEventMessageDetails = Disk shelf has either one or no path connected to the node.

 

  • system health alert show 输出

Monitor node-connect
Alert ID NoPathToNSMA_Alert
Alerting Resource XXXXXXXXXXXXXXXXXXX
Subsystem SAS-connect
Indication Time Sun May 08 22:44:17 2022
Perceived Severity Major
Probable Cause Cable_tamper
Description Controller node_name-1 is connected only to module B of shelf 10.10 through port e3b.
Corrective Actions
1. Consult the guide applicable to your NVMe storage shelf to review cabling rules for your system.
2. Connect controller node_name-1 to module A and module B of shelf 10.10.
Possible Effect You will lose access to shelf 10.10 if module B fails.

  • system node run -node node_name-1 -command sysconfig -a 输出、显示一个路径已关闭且模块"缺失":

slot 0: 40G/100G Ethernet Controller CX5
   e0c MAC Address:   00:11:22:33:44:55 (auto-100g_cr4-fd-up)
      QSFP Vendor:      Molex
      QSFP Part Number:   112-00574
      QSFP Serial Number:  99A0123456789
      00.0.0: NETAPP   X4011S172B3T8NTE NA56 3662.5GB 4160B/sect (S99YNA9MB00001)
       ...
      00.0.23: NETAPP   X4011S172B3T8NTE NA56 3662.5GB 4160B/sect (S99YNA9MB00024)
      Shelf 0: NS224NSM100  Firmware rev. NSM100 A: 0151  B: ----
slot 0: 40G/100G Ethernet Controller CX5
   e0f MAC Address:   d0:39:ea:15:0b:d0 (auto-unknown-fd-down)
      QSFP Vendor:      Molex
      QSFP Part Number:   112-00574
      QSFP Serial Number:  99A0123456780

 

  • 当一个模块出现故障时、系统从多路径HA配置过渡到单路径HA配置:

::> storage shelf show -instance
Modules:                     
                Monitor   Is    ... Operational Module
ID Part No.    ES Serial No. is Active Master ... Status    Location
--- ------------ ------------- --------- ------ ... ----------- --------------
  a -       -        true    false  ... normal    rear of the shelf at the top, on module A
  b 111-04256+B1 xxxxxxxxxxxx  true    true   ... normal    rear of the shelf at the bottom, on module B

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

Scan to view the article on your device