跳转到主内容

由于 SP 丢失 ACP 通信,出现 "shelf_fault"

Views:
90
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

适用场景

  • ONTAP 9
  • 服务处理器 (SP)
  • 底板管理控制器( BMC )

问题描述

  • 系统会报告以下错误并自动恢复。

Fri Apr 24 13:40:15 JST [node: dsa_worker1: ses.status.ACPError:alert]: DS4246 (S/N xxxxxxxxxx) shelf 0 on channel 0a ACP Processor error for SAS shelf ACP processor 2: critical status   ; Alternate Control Path hardware failed This module is on the rear of the shelf at the bottom center, on shelf module B.
Fri Apr 24 13:40:24 JST [node: statd: monitor.shelf.fault:alert]: Critical fault reported on disk storage shelf attached to channel 0a. Check fans, power supplies, disks, and temperature sensors.
Fri Apr 24 13:40:24 JST [node: statd: callhome.shlf.fault:error]: Call home for SHELF_FAULT

Fri Apr 24 14:35:24 JST [node: dsa_worker5: ses.status.ACPInfo:info]: DS4246 (S/N xxxxxxxxxx) shelf 0 on channel 0b ACP Processor information for SAS shelf ACP processor 2: normal status.
Fri Apr 24 14:35:33 JST [node: statd: monitor.shelf.fault.ok:notice]: Fault previously reported on disk storage shelf attached to channel 0a has been corrected.
Fri Apr 24 14:36:00 JST [node: monitor: monitor.globalStatus.ok:notice]: The system's global status is normal.

  • 可以从找到以下记录SP-LATEST-SYSTEM-EVENT-LOG

Record 1771: Fri Apr 24 05:33:18 2020 [SP.critical]: Rebooting SP due to loss of ACP comms

 

Scan to view the article on your device
CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support