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由于 SP 丢失 ACP 通信,出现 "shelf_fault"

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ontap-9
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hw
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适用场景

  • ONTAP 9
  • 服务处理器 (SP)
  • 底板管理控制器( BMC )

问题描述

  • 系统会报告以下错误并自动恢复。

Fri Apr 24 13:40:15 JST [node: dsa_worker1: ses.status.ACPError:alert]: DS4246 (S/N xxxxxxxxxx) shelf 0 on channel 0a ACP Processor error for SAS shelf ACP processor 2: critical status   ; Alternate Control Path hardware failed This module is on the rear of the shelf at the bottom center, on shelf module B.
Fri Apr 24 13:40:24 JST [node: statd: monitor.shelf.fault:alert]: Critical fault reported on disk storage shelf attached to channel 0a. Check fans, power supplies, disks, and temperature sensors.
Fri Apr 24 13:40:24 JST [node: statd: callhome.shlf.fault:error]: Call home for SHELF_FAULT

Fri Apr 24 14:35:24 JST [node: dsa_worker5: ses.status.ACPInfo:info]: DS4246 (S/N xxxxxxxxxx) shelf 0 on channel 0b ACP Processor information for SAS shelf ACP processor 2: normal status.
Fri Apr 24 14:35:33 JST [node: statd: monitor.shelf.fault.ok:notice]: Fault previously reported on disk storage shelf attached to channel 0a has been corrected.
Fri Apr 24 14:36:00 JST [node: monitor: monitor.globalStatus.ok:notice]: The system's global status is normal.

  • 可以从找到以下记录SP-LATEST-SYSTEM-EVENT-LOG

Record 1771: Fri Apr 24 05:33:18 2020 [SP.critical]: Rebooting SP due to loss of ACP comms

 

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