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E系列更换控制器无法完成启动过程

适用场景

  • NetApp E 系列
  • 控制器平台:E2800、E5700以及相关EF系列
  • 所有E系列SANtricity 操作系统

问题描述

  • 更换控制器后、更换的控制器无法完成"开始日期"(Start-of Day、SOD)。重新 OE LU 启动五次后、此控制器可能会处于锁定状态。
  • 在更换用的控制器上、自动代码同步失败。在SOD过程中出现以下错误:
05/27/22-13:28:41 (sntpEventTask): NOTE: sntpEventHandler:SOD not complete; skipping NTP sync.
05/27/22-13:29:01 (tRAID): ERROR: utilMessaging protocol connect status -1 errno 65
05/27/22-13:29:01 (tRAID): ERROR: ACS error connecting to download manager
05/27/22-13:29:01 (tRAID): NOTE: ACS: download manager is idle
05/27/22-13:29:01 (tRAID): NOTE: ACS: autoCodeSync(): Process start. Comm Status: 1
05/27/22-13:29:01 (tRAID): NOTE: ACS m_AltUnifiedACSMode: 1
05/27/22-13:29:04 (tRAID): NOTE: ACS required -sync from Drives:false
05/27/22-13:29:04 (tRAID): NOTE: ACS: autoCodeSync(): Waiting for Dom0 image transfer to complete.
05/27/22-13:29:11 (sntpEventTask): NOTE: sntpEventHandler:SOD not complete; skipping NTP sync.
  • 备用原始控制器将在替换的SOD过程中显示以下内容:
05/27/22-11:12:49 (iacTask5): NOTE: ACS: Acs Needed on Alt: Yes, StateCode: 1, ReasonCode = 4
05/27/22-11:12:49 (iacTask5): NOTE: PN3acs19NativeForeignClientE:constructor
05/27/22-11:12:49 (iacTask5): NOTE: NativeForeignClientManager::Connecting/Reconnecting
05/27/22-11:12:49 (iacTask5): NOTE: NativeForeignClient::initialize: m_Port=20012, m_AltHost=dom0-alt
05/27/22-11:12:52 (iacTask5): NOTE: PN3acs19NativeForeignClientE::handle_close
05/27/22-11:12:52 (iacTask5): NOTE: PN3acs19NativeForeignClientE:destructor
05/27/22-11:12:52 (iacTask5): ERROR: NativeForeignClient::initialize: error=No route to host
05/27/22-11:14:22 (tVkiTimer): WARN: AcsManager::allowRebootOnTimeout(): allowing ctlr reboots

 

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