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E系列此控制器的备用控制器无法正常工作、并显示"Reset - AutoSupport (重置-重新启动)"消息

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适用场景

NetApp E 系列

事件摘要

备用控制器正在由无故障控制器保持重置状态。这种情况在各种情况下都可能发生。

验证

例如、控制器7段显示屏显示了一个锁码 OS OL

解决方法

Please contact NetApp Technical Support or log into the NetApp Support Site to create a case. Reference this article for assistance with the solution. 

  • The solution requires Diagnostic-level recovery. 
  • The use of Diagnostic commands and recovery steps is potentially disruptive and should only be used with guidance from NetApp Support. 

 

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在此处添加文本。

 

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.