E 系列温度传感器状态未知，并显示警报 "MAX_TemP_Exceeded"

适用场景

 E 系列

问题描述

• 温度传感器状态未知。

Temperature sensor status:  UNKNOWN            
Location:                   Tray 99, Sensor 1  
Temperature sensor status:  UNKNOWN            
Location:                   Tray 99, Sensor 2 

• RECOVERY-GURU-PROCEDURES 将显示 Failure Entry: MAX_TEMP_EXCEEDED-Recovery Failure Type Code: 8

Storage array: NetappE
Component reporting problem: Thermal sensor
Status: UNKNOWN
Location: Controller/Drive Tray 99 Tray 99, Sensor 1
Component requiring service: Temperature sensor
Tray: Controller/Drive tray 99

• 由 MEL （）显示MAJOR-EVENT-LOG)受影响 控制器上发生的问题。 

A:2020/4/28 下午 04:54:04 (08:54:04) 9658 281c Maximum temperature exceeded - Tray 99 <--CRITICAL
A:2020/4/28 下午 04:54:04 (08:54:04) 9657 281c Maximum temperature exceeded - Tray 99 <--CRITICAL
A:2020/4/28 下午 04:54:04 (08:54:04) 9656 3101 Asynchronous event notification (AEN) posted for recently logged event - Tray 99, Slot A
----> Sense 6/3f/c6 = Unit Attention - Temperature sensor failed
----> FRU group: Subsystem; Tray ID: 99, Type : Temp Sensor, State: Failed