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E 系列 E5700 和 E2800 管理任务由于内部原因而失败 控制器之间的以太网通信问题

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状态信息

适用场景

  • DE460C 60 驱动器机箱中的 E5700 (也称为 E5760 )
  • DE460C 60 驱动器机箱中的 E2800 (也称为 E2860 )
  • DE224C 24 驱动器机箱中的 E2800 (也称为 E2824 )
  • 所有 E 系列固件版本

问题描述

通过任何管理方法发出的管理请求失败或部分完成。

示例

  • SANtricity 固件升级(控制器和磁盘)
  • 卷配置更改(创建、扩展、删除等)
  • 一个控制器( AutoSupport )中缺少支持捆绑内容
  • 合作伙伴控制器管理证书的状态未知
    • 在 SANtricity System Manager 的 Settings (设置) -> Certificate (证书)下
  • 无法查看性能统计信息
  • 测试异步镜像的通信

可能会看到不同的错误消息,具体取决于 (1) 管理请求类型和 (2) 管理方法( SANtricity System Manager “ SAM ”、 Unified Manager 、 CLI )。

示例

  • 在 SANtricity System Manager ( SAM )中: The controller in slot 1, with an id of '070000000000000000000001', could not be contacted. (Web server 422)
  • 在 SANtricity System Manager ( SAM )中: The controller in slot 2, with an id of '070000000000000000000002', could not be contacted. (Web server 422)
  • 在 SANtricity 企业管理窗口中: There was an error during the download operation. View the Online Help for information about diganosing and resolving errors. Click on the View Log button to look for the error
  • "Unknown" SAM 中设置下的配对控制器的管理证书 -> 证书
  • 在 SANtricity 固件升级期间: Cannot Perform Upgrade Operation - An unknown issue occurred while performing the upgrade operation. Please try again.

 

 

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