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E系列电池缺失—AutoSupport 消息

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适用场景

NetApp E 系列

事件摘要

  • SANtricity报告电池缺失事件:

REMOVED_BATTERY-Recovery Failure Type Code: 67

  • 对于双控制器系统、它还可能报告:

WB_CACHING_FORCIBLY_DISABLED-Recovery Failure Type Code: 378

验证

从SANtricity存储管理器或系统管理器确认控制器是否在 硬件 页面上显示问题描述。

解决方法

  1. 确认蓄电池的状态、并确定是否没有任何正在进行的维护活动。
  2. 将备用电池重新安装2分钟
  3. 如果重新安装无法解决问题描述问题、请联系 NetApp技术支持 并参考本文以获得进一步帮助。

 

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