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E系列阵列未发送AutoSupport 并显示"AUP上传主机InetSocketAddress is unresolved"

适用场景

  • NetApp SANtricity OS 11.30 或更高版本
  • 使用 http/https 交付方法配置的 AutoSupport

问题描述

  • 在 AutoSupport 测试期间接收以下警报(支持 > 支持中心 > AutoSupport > 配置 AutoSupport 交付方法 > 测试配置): java.net.UnknownHostException: mysupport.netapp.com
  • 以下异常记录在管理软件日志web-server-trace-log-A.txtweb-server-trace-log-B.txt 支持数据中:

ASUP Upload Host InetSocketAddress is unresolved.

 

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