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NetApp Response to Russia-Ukraine Cyber Threat
In response to the recent rise in cyber threat due to the Russian-Ukraine crisis, NetApp is actively monitoring the global security intelligence and updating our cybersecurity measures. We follow U.S. Federal Government guidance and remain on high alert. Customers are encouraged to monitor the Cybersecurity and Infrastructure Security (CISA) website for new information as it develops and remain on high alert.

E 系列阵列未发送 AutoSupport 并显示 "AUP 上传主机 InetSocketAddress is unresolved"

适用场景

  • NetApp SANtricity OS 11.30 或更高版本
  • 使用 http/https 交付方法配置的 AutoSupport

问题描述

  • 在 AutoSupport 测试期间接收以下警报(支持 > 支持中心 > AutoSupport > 配置 AutoSupport 交付方法 > 测试配置):

java.net.UnknownHostException: mysupport.netapp.com

  • 以下异常记录在管理软件日志web-server-trace-log-A.txtweb-server-trace-log-B.txt 支持数据中:

ASUP Upload Host InetSocketAddress is unresolved.

 

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