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NetApp adopts Microsoft’s Business-to-Customer (B2C) Identity Management
Effective December 3 - NetApp adopts Microsoft’s Business-to-Customer (B2C) identity management to simplify and provide secure access to NetApp resources. For accounts that did not pre-register (prior to Dec 3) access to your NetApp data may take up to 1 hour as your legacy NSS ID is synchronized to the new B2C identity. To learn more, Read the FAQ and Watch the video. Need assistance? Complete this form and select “Registration Issue” as the Feedback Category. 

E 系列阵列未发送 AutoSupport 并显示 "AUP 上传主机 InetSocketAddress is unresolved"

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Category:
e-series-systems
Specialty:
esg
Last Updated:

适用场景

  • NetApp SANtricity OS 11.30 或更高版本
  • 使用 http/https 交付方法配置的 AutoSupport

问题描述

  • 在 AutoSupport 测试期间接收以下警报(支持 > 支持中心 > AutoSupport > 配置 AutoSupport 交付方法 > 测试配置):

java.net.UnknownHostException: mysupport.netapp.com

  • 以下异常记录在管理软件日志web-server-trace-log-A.txtweb-server-trace-log-B.txt 支持数据中:

ASUP Upload Host InetSocketAddress is unresolved.

 

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