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根卷工作不正常:需要恢复 - AutoSupport 消息

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适用于

  • ONTAP 9
  • 需要恢复根卷,请联系 AutoSupport

事件摘要

此 AutoSupport 消息由 root.vol.recovery.reqd 情况触发,其中报告了以下一个或多个错误消息:

  • mgmtgwd.rootvol.recovery.new
  • mgmtgwd.rootvol.recovery.different
  • mgmtgwd.rootvol.recovery.changed
  • mgmtgwd.rootvol.recovery.takeover.changed
  • rdb.env.replicaCorrupt
  • rdb.corruption.reported
  • mgmtgwd.rootvol.recovery.low.space

验证

  • 在系统启动期间,将显示以下消息之一:
    ***********************
    **  SYSTEM MESSAGES  **
    ***********************
     The root volume is different than the one previously used by this node. This node is not fully operational. Contact support personnel for the root volume recovery procedures.
    Or

    ***********************
    **  SYSTEM MESSAGES  **
    ***********************
    Internal error: Cannot open corrupt replicated database. Automatic recovery
    attempt has failed or is disabled. Check the event logs for details. This node
    is not fully operational. Contact support personnel for the root volume recovery procedures.
  • 意外停电或节点未正确关闭。ONTAP 启动时出现以下消息:

The contents of the root volume may have changed and the local management configuration may be inconsistent and/or the local management databases may be out of sync with the replicated databases. This node is not fully operational.
Contact support personnel for the root volume recovery procedures.

  • 伴随错误消息 "Cluster HA has not been configured"

 Warning: Cluster HA has not been configured. Cluster HA must be configured on
 a two-node cluster to ensure data access availability in the event of
 storage failover. Use the "cluster ha modify -configured true" command to configure cluster HA.

事件日志

event log show -severity * -message-name callhome*

[netapp-cluster-01: mgwd: callhome.root.vol.recovery.reqd:EMERGENCY]: Call home for ROOT VOLUME NOT WORKING PROPERLY: RECOVERY REQUIRED.

解决方法

  • 某些复制数据库 (RDB) 不一致可以自动更正,在这种情况下会发出消息 rdb.recovery.succeeded,无需进一步操作。如果记录了 rdb.recovery.failed,请根据需要联系 Support 人员寻求帮助。

 

如果根卷空间不足,请执行以下步骤:

  1. 删除旧的快照副本,删除不需要的文件和/或扩展根卷的容量。
  2. 在获得足够的空间后,重新启动控制器。
    如有需要,请联系Support人员寻求帮助。

 

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