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使用 SMTP 的 AutoSupport 会显示已发送成功,但不会在内部收到 或 NetApp 在集群模式 Data ONTAP 和 ONTAP 9 中提供的支持

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Category:
ontap-9
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core
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适用场景

  • AutoSupport
  • SMTP
  • ONTAP 9
  • 集群模式 Data ONTAP 8

问题描述

  • 在 "Active IQ 信息板 - AutoSupport" 部分中,您可以进行确认 通知日志缺失(未访问 NetApp )
  • 从命令行Autosupport history show确认所有日志均为 sent-successful
Destination for This AutoSupport Trigger Event Time of Last Update Status of Delivery
SMTP callhome.performance.data 4/10/2020 00:20:46 sent-successful
SMTP callhome.management.log 4/10/2020 00:31:06 sent-successful
SMTP callhome.weekly 4/5/2020 00:16:14 sent-successful
SMTP callhome.invoke.all 4/4/2020 14:25:33 sent-successful
  • 通过命令行测试连接也可以确认连接是否正常工作

cluster1::> system node autosupport check show -node node_name

  On Demand Node HTTP/HTTPS Server SMTP Configuration ---------------- ---------- ---------- ---------- ------------- node2 ok ok ok ok 

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