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如何解决因 SnapManager for Exchange 备份失败而产生的常见 VSS 错误

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执行

执行

适用于

  • SnapManager for Exchange (200+)
  • ONTAP 9.2

说明

VSS 指的是 Microsoft 卷影复制服务( VSS ),它可以促进 NetApp SnapManager 备份产品系列使用的基于 Snapshot 的备份。以下是与 SnapManager for Exchange ( SME )备份失败相关的一些最常见的 VSS 错误:

  • VSS_E_UNEXPECTED_PROVIDER_ERROR
  • VSS_E_HOLD_WRITES_TIMEOUT
  • VSS_E_WRITER_INFRASTRUCTURE
  • VSS_E_WRITERERROR_RETRYABLE
  • VSS_E_PROVIDER_VETO
  • VSS_E_VOLUME_NOT_SUPPORTED
  • VSS_E_VOLUME_NOT_SUPPORTED_BY_PROVIDER
  • VSS_E_FLUSH_WRITES_TIMEOUT

SnapManager for Exchange ( SME )无法执行 Microsoft Exchange VSS 备份。

执行 Microsoft Exchange 存储组备份时、备份失败、并在事件查看器中的应用程序下记录一些事件:

Event ID : 211
Source : SnapDrive
Type : Error
Generated : 3/2/2008 12:00:37 AM
Message : Unable to create a snapshot. Error message : ZAPI: An attempt to
create snapshot '{f583cb88-8da1-4f50-879f-f28a79ebca9f}' of the 'pri_exch_log'
volume with 'async' option 'true' failed on the filer 192.168.xx.xx. Error code:
135. Error description: No more snapshots available..
Event ID : 219
Source : SnapDrive
Type : Warning
Generated : 3/2/2008 12:00:37 AM
Message : Failed to create a consistent
snapshot({f583cb88-8da1-4f50-879f-f28a79ebca9f}) of one or more virtual disk(s).
Please review event log for more information.
Event ID : 12293
Source : VSS
Type : Error
Generated : 3/2/2008 12:00:37 AM
Message : Volume Shadow Copy Service error: Error calling a routine on the
Shadow Copy Provider {ddd3d232-a96f-4ac5-8f7b-250fd91fd102}. Routine details
CommitSnapshots({f583cb88-8da1-4f50-879f-f28a79ebca9f}) [hr = 0xc0040307].
Event ID : 4354
Source : Navssprv
Type : Error
Generated : 3/2/2008 12:00:37 AM
Message : NetApp VSS hardware provider failed in CommitSnapshots method
[SnapshotSetId={f583cb88-8da1-4f50-879f-f28a79ebca9f}]. SnapDrive failed to create
snapshot. Please check SnapDrive event logs. The data is the error code.
Event ID : 4356
Source : Navssprv
Type : Error
Generated : 3/2/2008 12:00:37 AM
Message : NetApp VSS hardware provider's AbortSnapshot method is called
[SnapshotSetId={f583cb88-8da1-4f50-879f-f28a79ebca9f}]. VSS has failed the current
shadow copy session because the previous errors are not continuable.
Event ID : 202
Source : SnapManager for Exchange
Type : Error
Generated : 3/2/2008 12:00:40 AM
Message : SnapManager VSS backup operation failed. Error in calling VSS API:
Error code = 0x8004230f Error description: VSS_E_UNEXPECTED_PROVIDER_ERROR (Error
Code: 0x8004230f)

 

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