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OnCommand Unified Manager 报告“由于内部错误而导致集群运行状况轮询失败”,但性能和运行状况页面显示更新的数据

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oncommand-unified-manager
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状态信息

适用于

  • OnCommand Unified Manager (UM) 7.2+
  • OnCommand Unified Manager (UM) 9.x
  • Active IQ Unified Manager ( UM ) 9.x

问题

在 UM Web 界面中、在 Dashboard> Cluster View 页面上看到以下“ Cluster Health Poll failed because of internal error ”消息

剪贴板 _E1B70224D080BA37A3E217A7DF36994E2.png

在 ocumserver.log 文件中出现以下错误:

[ONCOMMAND] [MOVER-1] [Cluster ( Incremental@11:01:05.393 ) ] [C.N.dfm.Collector.ocieJmsListener] 在清单更改通知期间警告: JTA 事务意外回滚(可能由于超时);嵌套异常为 javax.transaction.RollbackException : ARJunestA016053 :无法提交事务结果。

注:可以在以下位置访问 UM 的日志:

vApp

1. 使用 How to Access ActiveIQ Unified Manager Virtual Machine ( OVA ) diag shell 来启用 diag shell

2. 按照下面的 Linux 说明操作

Linux ( RHEL 、 CentOS 、 VApp ):

ocumserver.log 文件位于 /var/log/ocum 目录中

Windows

ocumserver.log 文件位于 <install_disk>:\programdata\netapp\oncommandappdata\ocum\log 目录中

 

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