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由于DWH密码加密文件不匹配、OnCommand 数据仓库ETL失败、用户无法访问‘Connectors '窗口

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Category:
oncommand-insight-data-warehouse
Specialty:
oci
Last Updated:

状态信息

适用场景

OnCommand Insight 数据仓库( DWH ) 7.3.x

问题描述

  1. ETL失败:
    单击DWH作业选项卡中提供的失败链接时、报告以下错误:
            Message :
    javax.ejb.EJBTransactionRolledbackException: Error encountered during decryption
       at org.jboss.as.ejb3.tx.CMTTxInterceptor.handleInCallerTx(CMTTxInterceptor.java:158)
       at org.jboss.as.ejb3.tx.CMTTxInterceptor.invokeInCallerTx(CMTTxInterceptor.java:255)
       at org.jboss.as.ejb3.tx.CMTTxInterceptor.required(CMTTxInterceptor.java:332)
       at org.jboss.as.ejb3.tx.CMTTxInterceptor.processInvocation(CMTTxInterceptor.java:238)
       at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:422)Unable to access the list of Connectors within the Data Warehouse (DWH) user interface.
  2. 无法加载"Connector"窗口。而是显示以下错误:
    Error Processing Request
    Context Path:/dwh
    Servlet Path:/faces
    Path Info:/connectors/list.xhtml
    Query String:null
    Stack Trace:
    javax.servlet.ServletException: Error encountered during encryption
         at javax.faces.webapp.FacesServlet.service(FacesServlet.java:671)
  3. 或者、将显示Connector窗口:

Internal Error

发生原因

  • 之所以出现此问题描述 、是因为DWH服务器中的‘密码加密密钥'与一个或多个OCI连接器当前使用的密钥之间存在冲突。
  • 如果DWH数据库在 存储之前已还原、则通常会显示此信息。 

解决方案

如果在还原DWH数据库后出现这种情况、请在首次运行还原后ETL以解析问题描述 之前删除连接器。

  1. 由于最初无法访问连接器页面、因此请重新还原同一DWH备份。
  2. 还原完成后、单击 Connectors
  3. 单击每个连接器编号并记下 名称主机 信息。
  4. 卸下连接器。此操作不会删除DWH数据库中的任何历史数据。
  5. 如果显示带有文本的红色横幅 Security Risk: Default Encryption Keys Detected、请按照 文章 Why does OnCommand Insight / OnCommand Data Warehouse display banner:"security risk: 检测到默认加密密钥"?
  6. 单击 新建 重新创建连接器、然后添加 步骤3中记下的名称主机信息。

如果无法重新还原数据库、请联系NetApp技术支持以获得帮助。

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